Customer Service FAQ
MerryMen is a moving company on the cutting edge. We are the innovators in this industry and a lower cost provider of high quality customized service. What we are most proud of is first class customer service experience!
This company was founded on a mission to provide “Superb Customer Service and Labor at Unbelievable Prices!”
Behind the driver seat you make the schedule, you control the terms, you control the price!
MerryMen set ourselves apart by providing the customer with unique affordable solutions for the most tough and labor intensive tasks.
Our LABOR SERVICES come with 1- 6 Friendly and Trained Professionals that are equipped with everything you need such as pads, straps, wraps, dollies, and tools. We provide this at no extra cost!
Most of our Movers come with loads of Experience as well!
The best strategy is to be as prepared as possible. Despite this, things sometimes require more than we expect.
Our customer service staff are trained to give you the best recommendations and our service providers specialize in during with the uncertain aspects of a job
Since we do have to do lots of work to management, schedule, train, and dispatch our team. We do have a minimum depending on the number of men we send.
1 Man = 3 Hour Minimum
2 Men = 2 Hour Minimum
3 Men = 3 Hour Minimum
4 Men = 4 Hour Minimum
We are currently licensed and all our people are trained professionals that value your things. Our insurance policy is on an opt-in basis only at the moment. Please be sure to add it to your service during booking.
At this time all Moves are paid after the move is complete. No cash paid on site unless you want to tip the guys! You will receive a payment link via email.
Forms of Payment We Accept are all Credit or Debit cards such as Visa, Mastercard, and Discover.
As well as Venmo and Cash App. (At this time we DO NOT ACCEPT ZELLE OR CASH)
Sure, you can reschedule at any time. However, if we send men to the property and then the job is canceled, there may be a $25 rebooking fee to reschedule. Therefore, please try and give us as much notice as possible.
